Returns & Exchanges

Returns

We accept returns within 14 days of the original purchase date. Exchanges are not available.  All items must be returned unused, with the original packaging and in the condition it was shipped to you. Please note that all sale items are final sale and ineligible for a refund. If you believe you were sent the wrong item please contact us at sales@trydsd.com for further assistance.

Where to ship your return

Please ship all packages to the below address. You are responsible for the cost of return shipping unless the item was received damaged or was different than ordered. We highly recommend that you ship the item with tracking service. We are not responsible for returned items lost in the mail.

Direct Source Distributing

Attn: Refunds

16211 N Scottsdale Rd, 161

Scottsdale, AZ 85254

Receipt of your refund

Refunds may take up to 15 business days to appear on your credit card statement. All refunds must be processed to the original card the item was purchased with. If after 15 business days you still don’t see the applicable credit please email us at sales@trydsd.com